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Xunta de Galicia

Professional Development

desarrollo profesional

Service quality and excellence were slightly forgotten aspects in Spain until the 90s, in which a change, not only in the private sector but also in the institutions, took place. Times have changed, and customers are more and more demanding, so that formation improvement becomes crucial so as to train qualified professionals.

 

Nowadays, tourism is developing to sustainability and the search for excellence, offering unique experiences. Establishing a satisfaction bound between visitors and communities’ tourism resources in a reciprocal way. Professionals must diversify leisure offers and centres, such as CSHG, must offer more varied formative options.

 

This is clearly CSHG's main aim.

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